Refund & Cancellation Policy

Because our courses and digital books are available to you immediately after payment, we do not offer refunds for:

• course plans (any single level or all 3 levels), renewals and next-level purchases;
• digital books and other downloadable materials;
• printed books, except as described in section 3.

A plan cannot be paused, transferred to another person or exchanged for a different level.

• Charged twice for the same order: the extra payment is refunded in full.
• Money deducted but your plan or purchase was not activated: contact us with the payment date and amount. We will activate it, or refund the payment if we cannot activate it within 7 working days.
• Failed payment: if a payment fails but money is deducted, your bank or Razorpay usually reverses it automatically within 5–7 working days.

• If a book arrives damaged or is the wrong book, tell us within 48 hours of delivery with a photo of the book and the packaging. We will send a replacement at no cost.
• If we are unable to deliver an order (for example to an address we cannot ship to), we will refund the amount paid for the printed books.
• See our Shipping & Delivery Policy for delivery times.

Plans are one-time payments for a fixed period (6 months for one level, 12 months for all 3 levels). Nothing renews automatically, so there is no subscription to cancel: access simply ends at the end of the period.

Orders cannot be cancelled after payment. If your account is suspended for breaking our Terms of Use (for example sharing your login or recording lessons), no refund is given.

Approved refunds are made to the original payment method through Razorpay, usually within 7–10 working days of approval. The time for the money to show in your account depends on your bank.

For any payment issue, write to us or message us on WhatsApp with your registered email and payment details: