Shipping & Delivery Policy
Last updated: 11 November 2026
How My Phonetics delivers what you buy on myphonetics.com.
1. Online courses and digital books
Nothing is posted. Video lessons and digital books are available in your account on myphonetics.com as soon as your payment is confirmed, from anywhere in the world. If you cannot see them, contact us (section 5).
2. Printed books within India
- We deliver to addresses across India through courier or India Post.
- Orders are usually dispatched within 3 working days and delivered within 7–10 working days of payment. Remote areas can take longer.
- The price shown at checkout is the full amount you pay for delivery within India.
- We share the tracking details on WhatsApp or email once the parcel is dispatched.
3. Printed books outside India
- We ship worldwide on request. Postage depends on the country and weight, so international orders are arranged on WhatsApp (+91 84549 49549): we quote the postage, and the order is dispatched once the books and postage are paid.
- Delivery usually takes 2–4 weeks depending on the destination.
- Any customs duty or import tax charged by your country is paid by the recipient.
4. Address and delivery problems
- Please check your name, address, PIN / postal code and phone number before paying. We are not responsible for delays caused by an incorrect address.
- If a parcel comes back to us because of a wrong address or because no one accepted it, re-sending it costs the postage again.
- Damaged or wrong books: tell us within 48 hours of delivery with photos and we will replace them — see our Refund & Cancellation Policy.
5. Contact
My Phonetics
A/302, Chandraraj Commercial Complex, Next to Vivanta Hospital, Chincholi Bunder Road, Malad West, Mumbai 400064
Email: rashmi@myphonetics.com · Phone / WhatsApp: +91 84549 49549
A/302, Chandraraj Commercial Complex, Next to Vivanta Hospital, Chincholi Bunder Road, Malad West, Mumbai 400064
Email: rashmi@myphonetics.com · Phone / WhatsApp: +91 84549 49549
